For more information regarding the alternative shipping methods we offer, please see our Domestic Shipping Options.USPS First-Class International shipments can take up to 8 weeks to be delivered.
We've reached out to USPS to determine how we can better update customers when these types of things happen, but thus far it's still a work in progress.
While shipping procedures and delays are out of our control we are determined to make sure you're satisfied.
Additional insurance, if necessary, is automatically calculated and added to your order.
I can’t actually remember from where, but the sender used USPS (United States Postal Service).
They don't always take that long, and they are usually delivered before that time, but we kindly ask that you please wait until at least 6 weeks before contacting us.
It can take quite a bit of time for the shipment to get through Customs as well as get sorted through your local postal carrier.
Ask him/her to put a search on ur package saying you cant see any update on their website. They sometimes can see some sort of update on their system and if not they open a search case and get back t you within 24 -48 hours.
In 99% cases they do track down the package and you recover it.
There is no way to track it and there is no proof of delivery or shipment. However, it is generally fairly dependable, arriving with a week or two 95% of the time.
It also doesn't have expedited brokerage, which means packages can "sit in customs" for up to 4-6 weeks. Packages are sometimes not delivered at all (1% of cases), so this method is to be used at your own risk!
Lost package claims may be filed between 45 and 90 days after shipment.