I found quite a neat little trick, whether or not the following technical processes are by design I dont know but I assure you this has worked for me loads of times.If you see Sophos Anti Virus with a red shield in it, first thing I used to do is rename the Cache folder in Program Files and then click update.
Sophos server not updating dating check list
When I rebooted, however, the red x showed up on that one as well.
However, since after the load it was able to update, I'm not too worried about it.
Job done, it updates we can all go home with a smile on our faces.
What I noticed recently was that this didnt fix the problem at all, it generally made a bit more of a mess.
So, if you find that the Cache folder has an update in there (Usually 68Mb ) Navigate to: C:\Program Files\Sophos\Auto Update\cache\savxp and click Install Sophos Anti Virus, this will run you through a quick Win Installer and then update the program.
You will probably have to reboot at this point, you can choose to reboot, usually I just log off ;) (As im sure most IT pro's do) Finally just re-enter the update credentials into the Sophos program and re-check for updates.
Recently discovered that the Sophos Control Center (18.104.22.1682) hadn't been updating.
Sorted this out, but I am now having problems pushing this out to clients.
The feature keys are within date and do not expire until next year.